We have with us a dedicated team of trained service technicians in various parts of the country.
We have always attempted to preempt the need for a service call, by having technicians out in the field who will visit customers of their accord and in fixed schedules to ensure the equipment sold is in prime working condition.
This helps us in not only knowing very well the condition of the equipment sold, but helps us to also ensure that it is being used and not left idle as an ornament of the workshop.
We are the only workshop equipment supplier with an on line ticketing system for a service request. Login a service request directly from your cellphone.
Many may argue that need for this. However in our mind the reason is clear. This system not only works to log complaints and service requests, but also helps us as a company to analyze the different requests and for us is a tool for self-improvement.